[Spare] Safety Key for R1 Pro/ R2/ X21
Shipping Policy
Our goal is to provide you with the greatest transportation options no matter where you live. Every day, we give services to hundreds of consumers worldwide, and we endeavor to provide you with the best possible service.
Order Processing Time
- It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
- Generally, orders are shipped within 48 business hoursof order confirmation/payment. Orders made on the weekends might experience delay.
- Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
Shipping Cost & Transit Time
| Processing time: | in 48 business hours |
| Shipping method: | UKMAIL&DHL |
| Shipping time: | 3-5 business days |
| Shipping fee: |
1. Free Shipping (Orders >£100) 2. Cost £20 (Orders <£100) |
Total Delivery Time = Processing Time + Shipping Time ( depending on your location)
Shipping Location
- We only offer delivery on U.K.
Tracking
- You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
- Tracking information may take 48 to 72 hours to update.
*If you need to buy some accessories, please get in touch with our customer service: uk.support@walkingpad.com
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
CHILD-SAFE DESIGN
Provides peace of mind for homes with children. To prevent accidental use, the treadmill cannot be powered on or operated when the key is removed.
QUIET, LOW-NOISE TRAINING
The vibration-absorbing NBR material dampens the sound of every step. Walk or run at any hour without disturbing your family or neighbors.
Awards For The Best In Design
Our foldable treadmills have earned global design awards for their innovative space-saving folding design, refined aesthetics, advanced manufacturing, and user-friendly functionality.
Red Dot Design Award for 2019, 2022, 2026
IF Design Award for 2019, 2022
Good Design Award 2020
GET FITTER ANYTIME, ANYWHERE
